Chicken or egg? Did ‘quiet quitting’ create a culture of ‘quiet firing’ or vice versa? Why do people quietly quit in the first place? Often, it has to do with feeling undervalued or disengaged in their current role. Quiet quitting can also be a symptom of a poor attitude toward work. But again, why? In […]
Shelby recently shared her thoughts with Fast Company on the things we can proactively do to help avoid a defensive reaction. Read on to learn more about How to Disagree Without Making Someone Defensive. CLICK HERE TO READ THE FULL POST […]
Read More… from How To Disagree Without Making Someone Defensive
Shelby recently shared her thoughts on civility in the workplace. Read on to learn more about Civility 101: Simply Daily Actions To Build A Practice of Civility. CLICK HERE TO READ THE FULL POST […]
Read More… from Civility 101: Simple Daily Actions To Build A Practice Of Civility
In a recent blog post on the Human Resources Director (HRD) website, Shelby shares insights on big egos and toxic leadership in the workplace. CLICK HERE TO READ THE FULL POST […]
Read More… from How To Manage Big Egos and Defensive Leadership
Recently, I’ve participated in some fascinating conversations centered around the ways in which the COVID pandemic has impacted the workplace. These discussions were sparked by a debate over the \ factors contributing to the so-called “Great Resignation” in which Americans have left their employers in record numbers, with 47.4 million jobs left voluntarily in 2021 alone. […]
Read More… from The Empathy Factor: Shaping a More Productive and Committed Workforce
I recently overheard a conversation between two young executives who were enthusiastically discussing their efforts to build their brand as leaders. They debated how best to demonstrate the skills they deemed most essential: confidence, drive, and focus. I resisted the temptation to interrupt their discussion and share what I’ve learned in my work with presidents […]
Read More… from After You: Humility As A Core Leadership Skill
I’ve spent much of my working life answering questions about protocol, addressing often sticky issues that can impede civility and courteous communication. First as a U.S. State Department protocol officer, then as the founder of the special events management organization Practical Protocol, and most recently as the author of Civility Rules!. I’ve studied the etiquette and […]
Read More… from Business Etiquette 2022: Simple Strategies to Communicate with Courtesy and Civility
There are very few entrepreneurs who launch their business in a bedroom or a basement and hope that it stays there. That entrepreneurial spirit inevitably involves a strong mix of ambition and vision, and an intent for more customers, perhaps more employees, more success. From the beginning, a startup’s founders and earliest members create a […]
Read More… from From Startup To Grownup: Scaling Civility As Your Business Grows
One of the clearest impacts of the COVID pandemic has been the blurring of lines between home, workplace, and school, creating sometimes awkward intersections where a business meeting on Zoom may be interrupted by a dog barking, street noises filtering in through an open window, or children toddling into the background. We are all much […]
Read More… from Courtesy in the Zoom Age: How Civility Can Transform Your Virtual Meetings
Learning About Trust and Civility From Ronald Reagan, Nelson Mandela and Others with Sunil Godse. […]
Read More… from Shelby Scarbrough joins the Business Talk Podcast
